Suggestions & Complaints
Suggestions and complaints
We want to build the best possible platform for people discovering experiences and for organizers who offer them.
Your opinion matters
If you have a suggestion, have encountered a problem, or want to report an issue, you can contact us. Community feedback helps us continuously improve the platform.
How you can contact us
For now, suggestions and reports are handled by email.
Suggestions and feedback
Do you have an idea for a new feature or an improvement? We would love to hear it.
contact@bontrip.roTechnical issues
Have you encountered an error or a problem while using the platform?
suport@bontrip.roComplaints and reports
You can report incorrect information, inappropriate content, or other issues.
contact@bontrip.roWhat can you tell us?
We are interested in any feedback that can contribute to the development of the platform and a better experience for the community.
How can you help us verify it faster?
If your report concerns an activity or an organizer, include the link to the relevant page in your message and as many details about the situation as possible.
What happens after you contact us?
Each message is reviewed according to the situation described.
We receive your message
We review the information provided and identify the nature of the request.
We review the situation
If necessary, we verify the information and request additional details.
We get back to you
We respond based on the nature and complexity of the request.
Do you have something to tell us?
We are open to suggestions, ideas, and feedback. The community's contribution helps us build a better platform for everyone.
Send us an email